VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0

FREE advanced, powerful and feature rich 100% browser based Help Desk

FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.

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Software Specs

Publisher:............ VersaDev

License:............... Freeware

Price:................... 0.00

File size:.............. 1.37 MB

Downloads:.........

Release date:...... 14 Dec 2009

Last update:........ 11 Oct 2011

Language:............ English

Publisher review for VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0:

Review by: VersaDev
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Requirements:
MS Win Server 2008/2003/2003/XP/Vista/Windows 7, IIS, .Net 1.1, MS SQL Server 2008/2005/2000, Express 2008

Operating system:
Windows7,WindowsVista,WinXP,Windows2000,Windows2003

Release notes:
New Release

Whats new in version 4.1.0:
NEW v4.1.0 RELEASE - Free COMMUNITY EDITION

VersaSRS - HelpDesk - Service Desk - ITSM screenshots:

VersaSRS - HelpDesk - Service Desk - ITSM 4.1.0 screenshot. Click to enlarge!

VersaSRS - HelpDesk - Service Desk - ITSM download tags:

Help Desk Service Request Incident Issue Service web based thin client browser based Call Centre Contact Centre Issue Tracking Self Help Support Case Issue ticket CRM

Copyright information:

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